jl16 link Privacy Policy

When you register an account on jl16 link, we collect personal information that is necessary to verify your identity and provide you with a safe, compliant gaming experience in the Philippines. This includes your full name, date of birth, email address, mobile number, and the payment details you use to deposit or withdraw funds in Philippine pesos. We may also collect a government-issued identification document when required for age verification or account security purposes, in line with our obligations under Philippine law. During your use of the platform, we automatically collect technical data such as your device type, browser version, IP address, and session activity logs to help us maintain platform security and improve performance. We do not collect any personal information beyond what is reasonably necessary for the purposes described in this policy, and we will never ask for sensitive financial credentials such as your full bank PIN or online banking password.

The personal data we collect is used exclusively to operate and improve the jl16 link platform for Filipino players. Specifically, we use your information to process account registrations and verify your identity, to facilitate deposits and withdrawals in PHP, to detect and prevent fraudulent or suspicious activity, and to provide you with relevant platform updates and support communications. We may also use aggregated, anonymised data to analyse platform usage trends and improve the overall experience for players across the Philippines. We will never use your personal information for purposes that are unrelated to the operation of the platform without first obtaining your explicit consent. Any marketing communications we send will always include a clear option to opt out, and we will honour all such requests promptly.

jl16 link does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party partners we work with are required to handle your data in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond the service they provide to us. In certain circumstances, we may be required by law or by a regulatory authority in the Philippines to disclose personal information, and we will comply with such requirements while taking reasonable steps to notify you where permitted. We will always take appropriate measures to ensure that any data sharing arrangement protects your privacy and is consistent with this policy.

Your personal data is stored on secure servers with access controls, encryption, and monitoring systems in place to protect it from unauthorised access, loss, or misuse. We retain your information for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine regulations or for legitimate business purposes such as dispute resolution. When data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention procedures. While we implement industry-standard security measures, no online platform can guarantee absolute security, and we encourage you to take your own precautions — such as using a strong, unique password and logging out after each session. If you believe your account has been compromised, please contact our support team immediately so we can take appropriate action to protect your information.

As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 and its implementing rules. You have the right to access the personal information we hold about you, to request corrections if any details are inaccurate, and to request the deletion of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of data processing and to withdraw consent where processing is based on consent, without affecting the lawfulness of processing carried out before the withdrawal. To exercise any of these rights, please contact us using the support details provided on this platform, and we will respond to your request within a reasonable timeframe in accordance with applicable law. We are committed to making this process as straightforward as possible for all Filipino players.

jl16 link uses cookies and similar tracking technologies to ensure the platform functions correctly and to provide you with a personalised, seamless experience on your mobile device or browser. Essential cookies are required for the platform to operate and cannot be disabled, as they handle functions such as keeping you logged in and maintaining your session security. We may also use analytical cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise the mobile experience for users across the Philippines. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. By continuing to use jl16 link after being informed of our cookie practices, you consent to the use of cookies as described in this policy.

We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players through the platform or via the contact details associated with their account. We encourage you to review this page periodically to stay informed about how we are protecting your personal information. Your continued use of jl16 link following the publication of any updated policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this policy, you should stop using the platform and contact us to request account closure.